Delete your Kingdom account and data

Kingdom by blackhand

You can delete your Kingdom account and the data associated with it at any time. Deletion cannot be undone, and purchased virtual items will be lost.

Delete the account on your device

1. Open Kingdom and go to Settings → System Settings.
2. Tap Delete Account and confirm.

This deletes the account and game progress stored on your device and signs you out on this device. The game then starts over from the beginning. Cloud backups you have uploaded and your player profile are not deleted by this button – see below.

Delete your data from our servers

1. Send an email to blackhandservice2120@gmail.com with the subject “Data erasure – Kingdom”.
2. Include the email address of the Google or Apple account you use to sign in to Kingdom, and whether you play on Android or iOS. If you have never signed in, include your player ID instead (shown as UID on the Friends page).
3. We will verify that the request comes from the account holder, delete your account and data within 30 days, and confirm by email.

What will be deleted

• Your sign-in account record
• Your cloud backups (game progress, items and the purchase records stored with them)
• Your player profile, friend list, friend requests and gifts
• Your in-game mail and other records linked to your account on our servers

What may be kept

• Transaction records kept by Google Play or the App Store under their own policies
• Advertising, analytics and crash data processed by Google, which is kept according to Google's retention policies
• Records we are required to keep by law

Never signed in?

If you have never signed in, your game progress is stored only on your device. Deleting the account in the game, uninstalling Kingdom or clearing its app data removes it. If the friend feature has been unlocked, your player profile stays on our servers until you ask us to delete it – see above.

For more information, see our Privacy Policy.